Zendesk Custom Reporting

At No Coast Consulting, we recognize that every organization has distinct goals and metrics they need to track. That's why we offer comprehensive services to build custom reports and dashboards that provide you with the exact information you need to monitor and optimize your customer support operations. Our approach begins with a thorough consultation to understand your business objectives, key performance indicators (KPIs), and data sources. We collaborate closely with your team to ensure we gather all the necessary information to design and develop reports and dashboards that provide meaningful insights. Our team of skilled consultants has a deep understanding of Zendesk's reporting capabilities and APIs. Leveraging this expertise, we create visually appealing and user-friendly dashboards that empower you to monitor crucial metrics at a glance. Whether you want to track ticket volume, response times, customer satisfaction, or agent performance, we will customize your reports and dashboards to provide you with actionable insights in real-time. Partnering with No Coast Consulting offers several benefits including:

• Data-driven decision-making: Unlock the power of your Zendesk data to make informed decisions that drive business growth and improve customer satisfaction.
• Personalized dashboards: Gain a clear and comprehensive view of your customer support metrics through customized dashboards that cater to your specific needs.
• Enhanced efficiency: Identify bottlenecks, optimize workflows, and improve agent productivity with reports that highlight areas for improvement.

Let us help you unlock the full potential of your Zendesk data and transform it into actionable insights that drive success. Contact us today to discuss all of your reporting needs.